Administrative Office Assistant

Gain the skills needed for a career in office assisting

Numerous employment opportunities exist for college-educated administrative office professionals with advanced computer and writing skills including professional, private, county and state organizations. Students in the Administrative Office Assistant program learn fundamental skills in Microsoft Word, Excel, Outlook, PowerPoint, Access, business writing and office procedures. Students receive practical experience in several areas, including grammar, keyboarding, employment preparation, and often gain work-based learning experience in temporary internships at local businesses or in residence at the college. The program also provides extended learning opportunities for persons previously or currently employed in related professions.

General Information

Career Advisor: Dan Eberle
253-680-7002 | deberle@batestech.edu

Location: Downtown Campus
Hours: Mon- Fri, 8:15 a.m. - 3 p.m.

Program Length: Six Quarters

  • National Median Salary$58,820
  • National Potential Annual Job Openings54,600

This information is base on data from August 2018. For updated information, visit careeronestop, a database sponsored by the U.S. Department of Labor.

Tuition and Fees

At Bates, our tuition is affordable and there are options to help make it even easier to gain an education. Federal aid is available for many of our students. Scholarships are also available through the Bates Foundation.

See if you qualify for other funding through our special funding programs with the Workforce Education office.

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Note: Information is accurate as of its original posting date. The college reserves the right to edit, change, or update information as needed throughout the year. Up-to-date information is available in Student Services.

ADMIN OFFICE ASSISTANT - Associate of Applied Science: 93 Credits

For more information, please view program details on a larger device screen.

General Education Requirements

Students may choose courses from the following options to fulfill their degree requirements.

Gen Ed Group Credits Required Course ID/Name Credits
Communication 5.0 ENGL&101 - English Composition I
An expository written communication course emphasizing critical thought, reflective reading, and information literacy with attention to rules and conventions of standard American English.
5
ENGL175 - Professional Writing
Enables students in career training programs to think logically and clearly and be effective and convincing in their professional and technical writing. It focuses on development of communication skills essential in a variety of forms of professional writing and technical writing.
5
HUM/SS/NS/O 5.0 BIOL&160 - General Biology
General Biology is intended to leave the student with an integrated view of the living world. The primary goal of the course is to provide students with exposure to and an appreciation of, basic cellular, molecular, genetic, evolutionary and ecological processes that will assist them in future advanced courses
5
BIOL&175 - Human Biology with Lab
This human anatomy and physiology course includes a brief overview of the human body for the non-science major. Basics of chemistry and cell structure are introduced and then the major systems of the human body are emphasized.
5
BIOL&241 - Human Anatomy and Physiology I
The first class in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
5
BIOL&242 - Human Anatomy and Physiology II
This is the second in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
5
BIOL&260 - Microbiology
This lab focused course is a survey of the biology of organisms too small to see without a microscope. It emphasizes the development of microscopy and culturing skills necessary to investigate the nutrition, grown, metabolism, isolation and identification of medically important bacteria. Lectures cover the concepts of microbial genetics and classification, infectious disease, immunity and immunization.
5
CHEM&121 - General Chemistry
Students in this course explore the structure of matter and how it behaves under various conditions in order to better understand the chemical world. Designed for students with little or no chemistry background. Laboratory activities and extended lecture concepts introduce the students to the experimental process.
5
CHEM&131 - Introduction to Organic/Biochemistry
Introduction to ogranic chemistry and biochemistry includes the study of the nomenclature, structure, reactions and synthesis of organic compounds and biochemistry applications in the nursing fields. The course is primarily intended for those who are interested in the application of the principles of organic chemistry and biochemistry to related areas of science, such as genetics, microbiology, physiology and nutrition.
5
CMST&102 - Introduction to Mass Media
This course critically examines core issues in the relationship between media and society, including news and entertainment media in print, electronic and digital format. Through readings, viewings, research and discussion, we examine the historical, cultural, political and economic contexts of media industries, representations and audiences.
5
CMST&152 - Intercultural Communication
This course is an introduction to the intercultural communication process and its importance in contemporary society. Students learn about the values and beliefse of a variety of cultures and develop skills to interact with people from those cultures. Emphasis is on acquiring an increased understanding of the relationship between culture and communication.
5
CMST&210 - Interpersonal Communication
This course is designed to increase students' awareness of the value and impact of utilizing improved interpersonal communication skills and strategies.
5
CMST&220 - Public Speaking
Introduction to the rhetoric of speech and the preparation and delivery of speech in an extemporaneous style, including ethical research methods, basic rhetoric and critical analysis, and organziation of various types of presentations. Two to four speaking assignments are required, plus regular quizzes, peer review and written examination. Online resources will be integrated.
5
CMST&230 - Small Group Communications
This course is designed to increase students awareness of the value and impact of utilizing improved small group communication skills and strategies.
5
ECON&201 - Microeconomics
This course focuses on the theory of the market systems as a method of allocating resources and distributing income and products. Analysis of current problems including government regulation, subsidies, monopoly and taxation
5
ECON&202 - Macroeconomics
Introduction to macroeconomics; elementary analysis of the determination of income through national income accounting. Covers macroeconomic issues including inflation, unemployment, economic growth, recessions, monetary/fiscal policy, and international trade and finance. Prerequisite: ECON& 201, MATH 098, and ENGL& 101 is recommended.
5
HIST101 - A History of Science and Technology
This course will trace the history of scientific and technological advancements in the western world. Students will be made aware of the evoultion in science from a philosophical and historical perspective. Part of the course will focus on the contributions that significant philosophers, scientists and institutions made to knowledge-making. At the same time, emphasis will also be directed toward the contributions of common, everyday artisans and craftsmen to "discovering", creating and recording scientific and technical knowledge.
5
HREL111 - College and Job Search Success
This course is an introduction to employment and life skills that encourage self-awareness, self-confidence, and self-discipline that are necessary for college and self-promotion success. Topics include: self-motivation, personal learning styles, self-management, emotional intelligence, study skills, cover letter and resume writing, and interviewing. Students exercise learned skills by journaling, participating in classroom discussions, creating cover letters and resumes, and participating in mock interviews and other work-related situational role plays.
5
NUTR&101 - Intro to Nutrition
Study of human nutrition and health. Topics include digestion, absorption and processing nutrients in the body; chemistry and functions of the major nutrients: carbohydrates, fat, protein; vitamin and mineral functions; food, culture and diet, energy balance, diet and metabolism; fitness and health; nutrition of the life cycle, food safety and local and world hunger issues
5
POLS&101 - Introduction to Political Science
This course is an introduction to American government and politics. Students will study the United States Constitution, governmental institutions, the political system, and the regulatory processes embedded within the document. The course format is lecture/discussion.
5
PSYC&100 - General Psychology
Introductory psychology for people with an interest in all that influences human behavior. Whether planning a career in psychology or gaining insights about yourself and others, you will find this a useful and interesting open enrollment course of study.
5
PSYC&200 - Lifespan Psychology
This course is an introduction to the various states of human development. Emphasis is on the major theories and perspectives and their relationship to the physical, cognitive and psychosocial aspects of development across the lifespan.
5
SOC&101 - Introduction to Sociology
This course is a general survey of sociology, the scientific study of the group life of humans in their environment. The course introduces the basic principles of social relationships, collective behavior, and human interaction. These principles are applied to the study of culture; race, gender, and class inequality; deviance; law; social institutions; and social change.
5
Quantitative 5.0 MATH&141 - Precalculus I
In this course students solve functions, function operations, rational, polynomial, exponential, logarithmic and linear functions and equation solving, function graphs, matrices and determinants, sequences and series.
5
MATH&142 - Precalculus II
Right and oblique triangle trigonometry, circular functions, graphs of trigonometric functions, identities, inverse trig functions, vectors and polar coordinates, and parametric equations
5
MATH&146 - Statistics
This course is designed to teach the student counting rules, probability, mean and standard deviation, graphing, confidence intervals, hypothesis testing and regression analysis. Also applications in business, health and technology
5
MATH&151 - Calculus
Limits and limit laws, continuity, tangents and rates of change, derivatives using definition and differentiation rules for polynomial, exponential, trigonometric, logarithmic and transcendental functions, max/min problems, LHospitals rule, Newtons method and antidifferentiation.
5
MATH&153 - Calculus III
Emphasizes the study of infinite sequences and series including power series. Topics include plane analytic geometry, graphing in polar coordinates, and an introduction to vectors.
5
MATH171 - Technical Math
Application of linear and quadratic equations, systems of equations, geometry and trigonometry and vectors and their applications in the technical workplace.
5
MATH172 - Business Math
Equation solving, exponents, markup, income tax, compoung interst, logarithms and finding time, annuities, amoritization and business statistics.
5
MATH174 - Math for Allied Health
Mathematical concepts for allied health fields including systems of measurement, use of formulas, ratios and proportions in health applications; and basic statistics
5

Required Coursework

Course ID Title Prerequisites Credits
AOA102 AOA102 - Professional Office Procedures
This course is an introduction to duties and responsibilities found within the office administrative professions including the investigation of career paths, the development of career goals, and the exploration of customer service philosophies.
5
AOA103 AOA103 - Telecommunications
This course focuses on customer service, arrangement of business travel, operation of multi-line phone systems and facsimile equipment are introduced.
1
AOA105 AOA105 - Keyboarding I
This course is an introduction to basic typewriting and computer keypad data entry skills.
5
AOA106 AOA106 - MS Windows
This course is an introduction to MS Windows where students learn to Identify computer system components, use Windows software, and manage digital files.
1
AOA108 AOA108 - Records Management
In this course students perform records management activities at the level required within the administrative office assistant industry.
4
AOA109 AOA109 - Business Ethics
This course focuses on the concept of ethics and its role in business are presented with emphasis on the examination of ethical situations and the creation of steps to solve the issue.
2
AOA110 AOA110 - MS Word I
This course is an introduction to basic word processing skills using MS Word.
5
AOA111 AOA111 - MS Outlook
This course is an introduction on how to manage calendars and utilize basic and advanced features of email systems.
2
AOA112 AOA112 - Business Grammar I
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA120 AOA120 - Keyboarding II
In this course students continue to enchance typewriting/keyboarding and keypad data entry skills and increase their keyboarding speed and accuracy
5
AOA121 AOA121 - MS Word II
This course is a continuation of the concepts introduced in AOA 110; students develop more advanced word processing skills
5
AOA123 AOA123 - Business Documentation
In this course students develop written communication skills required within the business and office environment
5
AOA124 AOA124 - Business Presentations
In this course students practice business meeting structure, conduct and protocols, with emphasis on meeting facilitators responsibilities
3
AOA126 AOA126 - Business Grammar II
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA132 AOA132 - Business Grammar III
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA202 AOA202 - Business Grammar IV
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA203 AOA203 - MS Excel I
In this course, students create, edit, maintain, and print spreadsheets and data sheets and create and edit macros.
5
AOA204 AOA204 - MS PowerPoint
This course is an introduction to presentation software that is used to create computer-based slide shows.
3
AOA205 AOA205 - MS Access I
This course is an introduction to Microsoft Access with emphasis on the acquisition of database maintenance skills
3
AOA206 AOA206 - Voice Recognition Software
This course is an introduction to voice recognition software with emphasis on the skills required to use this software for word processing purposes
2
AOA207 AOA207 - Business Grammar V
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences.
1
AOA217 AOA217 - Business Grammar VI
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences.
1
AOA223 AOA223 - MS Excel II
This course students will apply advanced functions such as graphing, working with multiple spreadsheets, and formatting and printing spreadsheets and data sheets.
5
AOA224 AOA224 - Desktop Publishing
This course introduces students to popular desktop publishing software such as MS Publisher and MS FrontPage to acquire desktop publishing skills.
3
AOA225 AOA225 - MS Access II
In this course students will focuses on how to design and create databases to meet data collection and reporting requirements normally associated with business operations.
3
AOA234 AOA234 - Employment Preparation
In this course students conduct job search techniques, resume writing, and receive assistance in developing career goals and educational plans.
1
AOA240 AOA240 - Capstone Project
This course offers students an opportunity to work on a lab-based project creating a variety of documents using the computer and grammar skills learned throughout the program.
2
AOA291 AOA291 - Practical Applications
This course offers students an opportunity to work on a lab-based project instead of a work-based learning component. The project should be based on prior course work and should result in the achievement of advanced learning in the subject area chosen.
2

Electives

Course ID Title Credits
AOA296 AOA296 - Work-Based Learning Experience
Work-based learning (WBL) allows students to participate in on-the-job training in the field in which they are studying. They apply the skills they have learned in the classroom to specific areas of employment in a variety of businesses/industries in the area. The learning activity is based on a written agreement with the participating training provider.
1
AOA297 AOA297 - Work-Based Learning Seminar
This course is the work-based learning seminar in order to receive an orientation to the work-based learning experience. Faculty meets with the students to provide support and assistance during the experience.
1
AOA298 AOA298 - Work-Based Learning Experience
Work-based learning (WBL) allows students to participate in on-the-job training in the field in which they are studying. They apply the skills they have learned in the classroom to specific areas of employment in a variety of businesses/industries in the area. The learning activity is based on a written agreement with the participating training provider.
2

BASIC OFFICE SUPPORT - Certificate of Competency: 59 Credits

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General Education Requirements

Students may choose courses from the following options to fulfill their degree requirements.

Gen Ed Group Credits Required Course ID/Name Credits
Communication 5.0 ENGL&101 - English Composition I
An expository written communication course emphasizing critical thought, reflective reading, and information literacy with attention to rules and conventions of standard American English.
5
ENGL175 - Professional Writing
Enables students in career training programs to think logically and clearly and be effective and convincing in their professional and technical writing. It focuses on development of communication skills essential in a variety of forms of professional writing and technical writing.
5
HUM/SS/NS/O 5.0 BIOL&160 - General Biology
General Biology is intended to leave the student with an integrated view of the living world. The primary goal of the course is to provide students with exposure to and an appreciation of, basic cellular, molecular, genetic, evolutionary and ecological processes that will assist them in future advanced courses
5
BIOL&175 - Human Biology with Lab
This human anatomy and physiology course includes a brief overview of the human body for the non-science major. Basics of chemistry and cell structure are introduced and then the major systems of the human body are emphasized.
5
BIOL&241 - Human Anatomy and Physiology I
The first class in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
5
BIOL&242 - Human Anatomy and Physiology II
This is the second in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
5
BIOL&260 - Microbiology
This lab focused course is a survey of the biology of organisms too small to see without a microscope. It emphasizes the development of microscopy and culturing skills necessary to investigate the nutrition, grown, metabolism, isolation and identification of medically important bacteria. Lectures cover the concepts of microbial genetics and classification, infectious disease, immunity and immunization.
5
CHEM&121 - General Chemistry
Students in this course explore the structure of matter and how it behaves under various conditions in order to better understand the chemical world. Designed for students with little or no chemistry background. Laboratory activities and extended lecture concepts introduce the students to the experimental process.
5
CHEM&131 - Introduction to Organic/Biochemistry
Introduction to ogranic chemistry and biochemistry includes the study of the nomenclature, structure, reactions and synthesis of organic compounds and biochemistry applications in the nursing fields. The course is primarily intended for those who are interested in the application of the principles of organic chemistry and biochemistry to related areas of science, such as genetics, microbiology, physiology and nutrition.
5
CMST&102 - Introduction to Mass Media
This course critically examines core issues in the relationship between media and society, including news and entertainment media in print, electronic and digital format. Through readings, viewings, research and discussion, we examine the historical, cultural, political and economic contexts of media industries, representations and audiences.
5
CMST&152 - Intercultural Communication
This course is an introduction to the intercultural communication process and its importance in contemporary society. Students learn about the values and beliefse of a variety of cultures and develop skills to interact with people from those cultures. Emphasis is on acquiring an increased understanding of the relationship between culture and communication.
5
CMST&210 - Interpersonal Communication
This course is designed to increase students' awareness of the value and impact of utilizing improved interpersonal communication skills and strategies.
5
CMST&220 - Public Speaking
Introduction to the rhetoric of speech and the preparation and delivery of speech in an extemporaneous style, including ethical research methods, basic rhetoric and critical analysis, and organziation of various types of presentations. Two to four speaking assignments are required, plus regular quizzes, peer review and written examination. Online resources will be integrated.
5
CMST&230 - Small Group Communications
This course is designed to increase students awareness of the value and impact of utilizing improved small group communication skills and strategies.
5
ECON&201 - Microeconomics
This course focuses on the theory of the market systems as a method of allocating resources and distributing income and products. Analysis of current problems including government regulation, subsidies, monopoly and taxation
5
ECON&202 - Macroeconomics
Introduction to macroeconomics; elementary analysis of the determination of income through national income accounting. Covers macroeconomic issues including inflation, unemployment, economic growth, recessions, monetary/fiscal policy, and international trade and finance. Prerequisite: ECON& 201, MATH 098, and ENGL& 101 is recommended.
5
HIST101 - A History of Science and Technology
This course will trace the history of scientific and technological advancements in the western world. Students will be made aware of the evoultion in science from a philosophical and historical perspective. Part of the course will focus on the contributions that significant philosophers, scientists and institutions made to knowledge-making. At the same time, emphasis will also be directed toward the contributions of common, everyday artisans and craftsmen to "discovering", creating and recording scientific and technical knowledge.
5
HREL111 - College and Job Search Success
This course is an introduction to employment and life skills that encourage self-awareness, self-confidence, and self-discipline that are necessary for college and self-promotion success. Topics include: self-motivation, personal learning styles, self-management, emotional intelligence, study skills, cover letter and resume writing, and interviewing. Students exercise learned skills by journaling, participating in classroom discussions, creating cover letters and resumes, and participating in mock interviews and other work-related situational role plays.
5
NUTR&101 - Intro to Nutrition
Study of human nutrition and health. Topics include digestion, absorption and processing nutrients in the body; chemistry and functions of the major nutrients: carbohydrates, fat, protein; vitamin and mineral functions; food, culture and diet, energy balance, diet and metabolism; fitness and health; nutrition of the life cycle, food safety and local and world hunger issues
5
POLS&101 - Introduction to Political Science
This course is an introduction to American government and politics. Students will study the United States Constitution, governmental institutions, the political system, and the regulatory processes embedded within the document. The course format is lecture/discussion.
5
PSYC&100 - General Psychology
Introductory psychology for people with an interest in all that influences human behavior. Whether planning a career in psychology or gaining insights about yourself and others, you will find this a useful and interesting open enrollment course of study.
5
PSYC&200 - Lifespan Psychology
This course is an introduction to the various states of human development. Emphasis is on the major theories and perspectives and their relationship to the physical, cognitive and psychosocial aspects of development across the lifespan.
5
SOC&101 - Introduction to Sociology
This course is a general survey of sociology, the scientific study of the group life of humans in their environment. The course introduces the basic principles of social relationships, collective behavior, and human interaction. These principles are applied to the study of culture; race, gender, and class inequality; deviance; law; social institutions; and social change.
5
Quantitative 5.0 MATH&141 - Precalculus I
In this course students solve functions, function operations, rational, polynomial, exponential, logarithmic and linear functions and equation solving, function graphs, matrices and determinants, sequences and series.
5
MATH&142 - Precalculus II
Right and oblique triangle trigonometry, circular functions, graphs of trigonometric functions, identities, inverse trig functions, vectors and polar coordinates, and parametric equations
5
MATH&146 - Statistics
This course is designed to teach the student counting rules, probability, mean and standard deviation, graphing, confidence intervals, hypothesis testing and regression analysis. Also applications in business, health and technology
5
MATH&151 - Calculus
Limits and limit laws, continuity, tangents and rates of change, derivatives using definition and differentiation rules for polynomial, exponential, trigonometric, logarithmic and transcendental functions, max/min problems, LHospitals rule, Newtons method and antidifferentiation.
5
MATH&152 - Calculus II
Course content includes the Fundamental Theorem of Calculus, definite and indefinite integrals, methods of integration, applications of integration, and improper integrals. The course also includes an introduction to first order differential equations, antiderivatives, definite and indefinite integrals, and methods of integration.
5
MATH&153 - Calculus III
Emphasizes the study of infinite sequences and series including power series. Topics include plane analytic geometry, graphing in polar coordinates, and an introduction to vectors.
5
MATH171 - Technical Math
Application of linear and quadratic equations, systems of equations, geometry and trigonometry and vectors and their applications in the technical workplace.
5
MATH172 - Business Math
Equation solving, exponents, markup, income tax, compoung interst, logarithms and finding time, annuities, amoritization and business statistics.
5
Math173 - Mathematic Concepts for Child Care/Early Education
Mathematics for Early Childhood Educators focuses on the conceptual understanding, connections between and the application of math concepts. Concepts include number systems and computation, geometry, measurement, data analysis, probability and statistics, and problem solving. Emphasis is placed on the ability to communicate mathematical concepts in ways appropriate for young children.
5

Required Coursework

Course ID Title Prerequisites Credits
AOA102 AOA102 - Professional Office Procedures
This course is an introduction to duties and responsibilities found within the office administrative professions including the investigation of career paths, the development of career goals, and the exploration of customer service philosophies.
5
AOA103 AOA103 - Telecommunications
This course focuses on customer service, arrangement of business travel, operation of multi-line phone systems and facsimile equipment are introduced.
1
AOA105 AOA105 - Keyboarding I
This course is an introduction to basic typewriting and computer keypad data entry skills.
5
AOA106 AOA106 - MS Windows
This course is an introduction to MS Windows where students learn to Identify computer system components, use Windows software, and manage digital files.
1
AOA108 AOA108 - Records Management
In this course students perform records management activities at the level required within the administrative office assistant industry.
4
AOA109 AOA109 - Business Ethics
This course focuses on the concept of ethics and its role in business are presented with emphasis on the examination of ethical situations and the creation of steps to solve the issue.
2
AOA110 AOA110 - MS Word I
This course is an introduction to basic word processing skills using MS Word.
5
AOA111 AOA111 - MS Outlook
This course is an introduction on how to manage calendars and utilize basic and advanced features of email systems.
2
AOA112 AOA112 - Business Grammar I
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA120 AOA120 - Keyboarding II
In this course students continue to enchance typewriting/keyboarding and keypad data entry skills and increase their keyboarding speed and accuracy
5
AOA123 AOA123 - Business Documentation
In this course students develop written communication skills required within the business and office environment
5
AOA126 AOA126 - Business Grammar II
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA132 AOA132 - Business Grammar III
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA202 AOA202 - Business Grammar IV
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA203 AOA203 - MS Excel I
In this course, students create, edit, maintain, and print spreadsheets and data sheets and create and edit macros.
5

OFFICE FUNDAMENTALS - Certificate of Training: 26 Credits

For more information, please view program details on a larger device screen.

Required Coursework

Course ID Title Prerequisites Credits
AOA102 AOA102 - Professional Office Procedures
This course is an introduction to duties and responsibilities found within the office administrative professions including the investigation of career paths, the development of career goals, and the exploration of customer service philosophies.
5
AOA105 AOA105 - Keyboarding I
This course is an introduction to basic typewriting and computer keypad data entry skills.
5
AOA106 AOA106 - MS Windows
This course is an introduction to MS Windows where students learn to Identify computer system components, use Windows software, and manage digital files.
1
AOA110 AOA110 - MS Word I
This course is an introduction to basic word processing skills using MS Word.
5
AOA111 AOA111 - MS Outlook
This course is an introduction on how to manage calendars and utilize basic and advanced features of email systems.
2
AOA112 AOA112 - Business Grammar I
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA126 AOA126 - Business Grammar II
This course is an introduction to basic grammar including parts of speech and writing grammatically correct sentences
1
AOA203 AOA203 - MS Excel I
In this course, students create, edit, maintain, and print spreadsheets and data sheets and create and edit macros.
5
AOA234 AOA234 - Employment Preparation
In this course students conduct job search techniques, resume writing, and receive assistance in developing career goals and educational plans.
1

Prepare for a career as an office or administrative assistant, or a variety of office support positions. Students learn fundamental skills in Microsoft Word, Excel, Outlook, PowerPoint, Access, business writing, and office procedures. Students receive practical experience in several areas, including grammar, keyboarding, employment preparation, and often gain work-based learning experience in temporary internships at local businesses or in residence at the college. The program also provides extended learning opportunities for persons previously or currently employed in related professions.

At the successful completion of the program curriculum, students will be able to:

  1. Possess appropriate technological skills including: operating systems, word processing (including keyboarding), spreadsheets, database management and the Internet as a research tool.
  2. Demonstrate accurate text and data entry using an ergonomic keyboard.
  3. Use appropriate office procedures as it relates to the workplace environment.
  4. Compose complex business correspondence including memos, emails, letters, résumés, and reports.
  5. Demonstrate excellent communication skills including speaking, writing, and presenting of information.
  6. Use standard ARMA (an association for information management professionals) rules in records management for both electronic and paper documents.

In addition, the following college-wide learning outcomes reflect the guiding expectations of all programs at Bates Technical College.

  • Human Diversity
  • Effective Communication
  • Critical Thinking

Follow the link for gainful employment info concerning this program: Gainful Employment

Bates instructors are industry experts who enjoy working with and teaching students.

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