Certified Medical Assistant

The Certified Medical Assistant program option to prepares students for back-office clinical responsibilities. Bates Technical College is in the process of becoming accredited by the Commission on Accreditation of Allied Health Education Programs upon the recommendation of the Curriculum Review Board of the American Association of Medical Assistants Endowment

General Information

Career Advisor: Patricia Chase
253.680.7302 | pchase@batestech.edu

Location: Downtown Campus
Hours: Mon - Fri, 7:30 a.m. - 2:30 p.m.

Program Length: Six Quarters

Applicants must:

  1. Possess basic keyboarding/word processing skills prior to enrollment in the program, and
  2. Pass a clear national criminal background check and drug screen covering Washington state.

Login Information
Username: BatesCollege
Password: PASSWORD

  • The current cost for the background check and drug screen is $109.
  • This fee is paid for by the student.
  • You MUST bring in your clear background screen the first day of class.

Students can find textbook information at the online campus bookstore. Input your program and course information.  All textbooks are listed with the Barnes & Noble Bates Bookstore.

Uniform and Tools
Students are required to purchase uniforms and tools for the program by the end of the first quarter. Uniforms should be purchased from Scrubs & Beyond in Tacoma (Michael’s Plaza) 2941-D South 38th Street Tacoma, WA 98409 (253) 474-4412. Bates students receive a 10% discount.  You will need to purchase:

  • 2 Sets of Scrubs (S&B knows the colors for the program)
  • A white lab jacket
  • A Littman Classic III Stethoscope (Student discount does not apply)
  • A pen-lite (with pupil gauge)
  • 85-90% White leather shoes (Clogs are fine but should be enclosed heel)-Shoes do not have to be purchased at Scrubs & Beyond.
  • National Median Salary$32,480
  • National Potential Annual Job Openings94,900

This information is base on data from August 2018. For updated information, visit careeronestop, a database sponsored by the U.S. Department of Labor.

Tuition and Fees

At Bates, our tuition is affordable and there are options to help make it even easier to gain an education. Federal aid is available for many of our students. Scholarships are also available through the Bates Foundation.

See if you qualify for other funding through our special funding programs with the Workforce Education office.

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Note: Information is accurate as of its original posting date. The college reserves the right to edit, change, or update information as needed throughout the year. Up-to-date information is available in Student Services.

CERTIFIED MEDICAL ASSISTANT - Associate of Applied Science: 102 Credits

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General Education Requirements

Students may choose courses from the following options to fulfill their degree requirements.

Gen Ed Group Credits Required Course ID/Name Credits
Communication 5.0 ENGL&101 - English Composition I
An expository written communication course emphasizing critical thought, reflective reading, and information literacy with attention to rules and conventions of standard American English.
ENGL175 - Professional Writing
Enables students in career training programs to think logically and clearly and be effective and convincing in their professional and technical writing. It focuses on development of communication skills essential in a variety of forms of professional writing and technical writing.
HUM/SS/NS/O 5.0 BIOL&160 - General Biology
General Biology is intended to leave the student with an integrated view of the living world. The primary goal of the course is to provide students with exposure to and an appreciation of, basic cellular, molecular, genetic, evolutionary and ecological processes that will assist them in future advanced courses
BIOL&175 - Human Biology with Lab
This human anatomy and physiology course includes a brief overview of the human body for the non-science major. Basics of chemistry and cell structure are introduced and then the major systems of the human body are emphasized.
BIOL&241 - Human Anatomy and Physiology I
The first class in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
BIOL&242 - Human Anatomy and Physiology II
This is the second in a two-quarter sequence in which human anatomy and physiology are studied using a body systems approach with emphasis on the interrelationships between form and function at the gross and microscopic levels of organization
BIOL&260 - Microbiology
This lab focused course is a survey of the biology of organisms too small to see without a microscope. It emphasizes the development of microscopy and culturing skills necessary to investigate the nutrition, grown, metabolism, isolation and identification of medically important bacteria. Lectures cover the concepts of microbial genetics and classification, infectious disease, immunity and immunization.
CHEM&121 - General Chemistry
Students in this course explore the structure of matter and how it behaves under various conditions in order to better understand the chemical world. Designed for students with little or no chemistry background. Laboratory activities and extended lecture concepts introduce the students to the experimental process.
CHEM&131 - Introduction to Organic/Biochemistry
Introduction to ogranic chemistry and biochemistry includes the study of the nomenclature, structure, reactions and synthesis of organic compounds and biochemistry applications in the nursing fields. The course is primarily intended for those who are interested in the application of the principles of organic chemistry and biochemistry to related areas of science, such as genetics, microbiology, physiology and nutrition.
CMST&102 - Introduction to Mass Media
This course critically examines core issues in the relationship between media and society, including news and entertainment media in print, electronic and digital format. Through readings, viewings, research and discussion, we examine the historical, cultural, political and economic contexts of media industries, representations and audiences.
CMST&152 - Intercultural Communication
This course is an introduction to the intercultural communication process and its importance in contemporary society. Students learn about the values and beliefse of a variety of cultures and develop skills to interact with people from those cultures. Emphasis is on acquiring an increased understanding of the relationship between culture and communication.
CMST&210 - Interpersonal Communication
This course is designed to increase students' awareness of the value and impact of utilizing improved interpersonal communication skills and strategies.
CMST&220 - Public Speaking
Introduction to the rhetoric of speech and the preparation and delivery of speech in an extemporaneous style, including ethical research methods, basic rhetoric and critical analysis, and organziation of various types of presentations. Two to four speaking assignments are required, plus regular quizzes, peer review and written examination. Online resources will be integrated.
CMST&230 - Small Group Communications
This course is designed to increase students awareness of the value and impact of utilizing improved small group communication skills and strategies.
ECON&201 - Microeconomics
This course focuses on the theory of the market systems as a method of allocating resources and distributing income and products. Analysis of current problems including government regulation, subsidies, monopoly and taxation
ECON&202 - Macroeconomics
Introduction to macroeconomics; elementary analysis of the determination of income through national income accounting. Covers macroeconomic issues including inflation, unemployment, economic growth, recessions, monetary/fiscal policy, and international trade and finance. Prerequisite: ECON& 201, MATH 098, and ENGL& 101 is recommended.
HIST101 - A History of Science and Technology
This course will trace the history of scientific and technological advancements in the western world. Students will be made aware of the evoultion in science from a philosophical and historical perspective. Part of the course will focus on the contributions that significant philosophers, scientists and institutions made to knowledge-making. At the same time, emphasis will also be directed toward the contributions of common, everyday artisans and craftsmen to "discovering", creating and recording scientific and technical knowledge.
HREL111 - College and Job Search Success
This course is an introduction to employment and life skills that encourage self-awareness, self-confidence, and self-discipline that are necessary for college and self-promotion success. Topics include: self-motivation, personal learning styles, self-management, emotional intelligence, study skills, cover letter and resume writing, and interviewing. Students exercise learned skills by journaling, participating in classroom discussions, creating cover letters and resumes, and participating in mock interviews and other work-related situational role plays.
NUTR&101 - Intro to Nutrition
Study of human nutrition and health. Topics include digestion, absorption and processing nutrients in the body; chemistry and functions of the major nutrients: carbohydrates, fat, protein; vitamin and mineral functions; food, culture and diet, energy balance, diet and metabolism; fitness and health; nutrition of the life cycle, food safety and local and world hunger issues
POLS&101 - Introduction to Political Science
This course is an introduction to American government and politics. Students will study the United States Constitution, governmental institutions, the political system, and the regulatory processes embedded within the document. The course format is lecture/discussion.
PSYC&100 - General Psychology
Introductory psychology for people with an interest in all that influences human behavior. Whether planning a career in psychology or gaining insights about yourself and others, you will find this a useful and interesting open enrollment course of study.
PSYC&200 - Lifespan Psychology
This course is an introduction to the various states of human development. Emphasis is on the major theories and perspectives and their relationship to the physical, cognitive and psychosocial aspects of development across the lifespan.
SOC&101 - Introduction to Sociology
This course is a general survey of sociology, the scientific study of the group life of humans in their environment. The course introduces the basic principles of social relationships, collective behavior, and human interaction. These principles are applied to the study of culture; race, gender, and class inequality; deviance; law; social institutions; and social change.
Quantitative 5.0 MATH&141 - Precalculus I
In this course students solve functions, function operations, rational, polynomial, exponential, logarithmic and linear functions and equation solving, function graphs, matrices and determinants, sequences and series.
MATH&142 - Precalculus II
Right and oblique triangle trigonometry, circular functions, graphs of trigonometric functions, identities, inverse trig functions, vectors and polar coordinates, and parametric equations
MATH&146 - Statistics
This course is designed to teach the student counting rules, probability, mean and standard deviation, graphing, confidence intervals, hypothesis testing and regression analysis. Also applications in business, health and technology
MATH&151 - Calculus
Limits and limit laws, continuity, tangents and rates of change, derivatives using definition and differentiation rules for polynomial, exponential, trigonometric, logarithmic and transcendental functions, max/min problems, LHospitals rule, Newtons method and antidifferentiation.
MATH&153 - Calculus III
Emphasizes the study of infinite sequences and series including power series. Topics include plane analytic geometry, graphing in polar coordinates, and an introduction to vectors.
MATH171 - Technical Math
Application of linear and quadratic equations, systems of equations, geometry and trigonometry and vectors and their applications in the technical workplace.
MATH172 - Business Math
Equation solving, exponents, markup, income tax, compoung interst, logarithms and finding time, annuities, amoritization and business statistics.
MATH174 - Math for Allied Health
Mathematical concepts for allied health fields including systems of measurement, use of formulas, ratios and proportions in health applications; and basic statistics

Required Coursework

Course ID Title Prerequisites Credits
AMA110 AMA110 - Computer Basics
This course will provide the basic vocabulary and terminology related to computer and word processing applications. An introduction to computer hardware and software is provided. This course will help build confidence and skills in using computer technology.
AMA111 AMA111 - Introduction to Word Processing
This course is an introduction to the basic concepts of MS Word. The components that will be covered are document creation, editing and saving, formatting text and paragraphs, working with tables, etc. as related to healthcare.
AMA112 AMA112 - Fundamentals of Medical Terminology
This course is an introduction to the first of a series of medical terminology courses associated with anatomy/physiology and the understanding of the disease process. Students use basic prefixes, suffixes, combining forms, and medical abbreviations.
AMA113 AMA113 - Healthcare Communications
This course focuses on the growing emphasis on customer service, the patient experience, cultural competence, quality improvement, patient safety, and corporate compliance that healthcare professionals deal with every day. Emphasis is placed on communicating appropriately, working well in teams, respecting and valuing differences, using limited resources efficiently, and interacting effectively with coworkers, patients, and guests.
AMA116 AMA116 - Medical Office Procedures
This is a practical applications course that focuses on a variety of administrative medical tasks to include appointment scheduling, internet research, referral processes for treatment, and records management. Students are introduced to a medical office simulation project.
AMA117 AMA117 - Beginning Medical Terminology
This course is an introduction to medical terminology with an emphasis on the Integumentary, Digestive, Respiratory, and Cardiovascular Systems. Prerequisite required: AMA 112
AMA112 4
AMA119 AMA119 - Advanced Medical Office Procedures
This is an advanced practical applicationscoursethat focuses on a variety of administrative medical tasks. Students will continue their simulation project and will include designing a medical office waiting area as well as performing medical practice financials.
AMA120 AMA120 - Introduction to Spreadsheets
This course is an introduction to the basic concepts of MS Excel. Students will be performing basic calculations using formulas, formatting and printing worksheets, and creating powerful charts and graphs for the healthcare industry.
AMA121 AMA121 - Intermediate Medical Terminology
This is a continuance course focusing on medical terminology with an emphasis on the Blood, Lymph and Immune Systems; Musculoskeletal System, Urinary System, and Female Reproductive System. Prerequisite required: AMA 117
AMA117 4
AMA123 AMA123 - Electronic Health Records
This course introduces the concepts and history of Electronic Health Record software, including meaningful use. The students will be oriented in a hands-on EHR simulation utilizing SpringCharts software. Emphasis will be placed on the basic patients chart to labs, tests, codes, and templates. Students will apply all aspects utilizing EHR computer software
AMA124 AMA124 - First Aid/CPR
This course will fulfill the requirements for students to achieve their 2-year First Aid/CPR card required by the healthcare industry.
AMA126 AMA126 - Advanced Administrative Medical Concepts
This course is an introduction to administrative skills related to schedule management, insurance billing, coding, collections, and the financial management of a medical practice.
AMA127 AMA127 - Medical Insurance and Reimbursement
This course focuses on medical insurance terminology and processes for billing a variety of insurance types. They learn specifics of Medicaid, Medicare, TriCare, L&I, and commercial insurance and analyze agency payment vouchers. Secondary insurance billing requirements, rebilling, and electronic billing are included.
AMA128 AMA128 - Advanced Medical Terminology - Pathophysiology
This is an advanced medical terminology course with an emphasis on the Male Reproductive System, Endocrine System, Nervous System, and Special Senses. Prerequisite required: Successful completion of AMA112, AMA 117, and AMA121.
AMA112, AMA117, AMA121 4
AMA129 AMA129 - Medical Coding Applications
This course is an introduction to coding of diagnoses and procedures of health care records with emphasis on coding for insurance reimbursement. Students learn to use both CPT and ICD-9-CM/ICD-10-CM classification manuals and reference materials. Prerequisite required: Successful completion of AMA 112, AMA 117, AMA 121, and AMA 128.
AMA112, AMA117, AMA121,AMA128 4
AMA133 AMA133 - HIV Prevention Education
This course meets Washington State Department of Health objectives for the 4- and 7-hour HIV/Bloodborne Pathogens education requirement for credentialed healthcare providers and non-credentialed healthcare facility employees.
AMA135 AMA135 - Practical Applications
This course offers students an opportunity to work on a lab-based project instead of a work-based learning component. The projects focus is on prior course work.
CMA114 CMA114 - Introduction to the Health Care Profession
This course is an introduction to the basic concepts of the certified medical assistant profession with emphasis on professional behaviors as they relate to the patient-physician-medical assistant relationship.
CMA150 CMA150 - Medical Office Clinical Applications I
This course focuses on the principles of medical office clinical procedures including preparing a patient for assisting a physician with examinations, procedures, and components of patient history. Covers patient charting, vital signs, sterile setups, universal blood precautions and methods of asepsis and sterilization. Topics also include techniques in patient interviewing and education. Lab provides the opportunity for practice proficiency in procedures.
CMA151 CMA151 - Medical Office Clinical Applications II
This course is a continuation of Medical Office Clinical Applications I, covering assisting with other medical specialties, electro-cardiology, pulmonary function tests, emergency preparedness, nutrition and health, geriatrics and rehabilitation/therapy.
CMA152 CMA152 - Medical Office Laboratory Procedures
Introduction to specimen collection and processing. Students perform basic CLIA waived (1988) hematology, chemistry and immunology testing; microscopic urine tests including gram smears and hcg; basic culture techniques and blood typing. Introduction to equipment use and maintenance, re-agent storage and handling, quality control measures and lab safety.
CMA153 CMA153 - Human Diseases and Pharmacology
This course provides instruction in the principles of pharmacology for medical assistants. Course content includes preparing and verifying proper dosages of medication for administration, updating medication lists utilizing an electronic medical record system, using techniques to help explain medication treatment plans to patients to ensure patient understanding and compliance.
CMA154 CMA154 - Practicum
This course is a supervised medical assistant experience in a health care facility. The course provides students with the opportunity to apply knowledge and skill in performing administrative and clinical procedures and in developing professional attitudes for interacting with other healthcare professionals and consumers.
CMA155 CMA155 - Medical Assistant Exam Review
This course is a preparation to review the entire Medical Assisting program in preparation for the national Certified Medical Assistant examination.
CMA156 CMA156 - Job Readiness & Preparation
This course focuses on preparation for an externship and job search by drafting resumes, cover letters and professional portfolios. Additionally, students will participate in mock interviews and understand the importance of networking.

The Certified Medical Assistant program prepares students for both front-office clerical and back-office clinical medical assistant responsibilities by providing cognitive (knowledge), psychomotor (skills), and affective (behavior) learning competencies. Students prepare for careers as integral members of a health care team in various outpatient settings. Competency-based activities in the program provide extensive hands-on practice for students with skills to assist physicians with direct patient care. The program also provides extended learning opportunities for persons previously or currently employed in related professions. In addition, work-based learning experiences are available in many medical settings that support the theory presented in the classroom.

At the successful completion of the program curriculum, students will be able to:

  1. Demonstrate ethical behaviors, such as confidentiality, empathy, and understanding in the workplace.Perform medical administrative tasks, medical transcription, and electronic health records.
  2. Use medical terminology related to human anatomy, physiology, common disease process, and common medical procedures performed in the medical office setting.
  3. Use software associated with the medical workplace.
  4. Obtain skills in the management of multiple tasks and oral and written communication.
  5. Enhance career opportunities and employment skills expected for an entry-level medical office professional.

In addition, the following college-side learning outcomes reflect the guiding expectations of all programs at Bates Technical College:

  • Human Diversity
  • Effective Communication
  • Critical-thinking

Bates instructors are industry experts who enjoy working with and teaching students.


  • Mary Ann Keith

    253-680-7372 | Email

  • Aliec Standley

    253-680-7331 | Email